Olean General Hospital
Olean General Hospital
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About this organization
Mission
THE MISSION OF OLEAN GENERAL HOSPITAL TO PROVIDE EXCELLENT CARE IN RESPONSE TO THE HEALTH CARE NEEDS OF THE OLEAN, NY AND BRADFORD, PA COMMUNITIES. IN SUPPORT OF THIS MISSION, OLEAN GENERAL HOSPITAL IS COMMITTED TO THE FOLLOWING:- COMPASSION: OUR SYMPATHETIC AWARENESS OF EACH PERSON'S NEEDS- INTEGRITY: OUR DEDICATION TO HONESTY- INNOVATION: OUR PURSUIT OF CREATIVITY- RESPECT: OUR COMMITMENT TO TREAT EVERYONE WITH DIGNITY- COMMUNITY: OUR UNDERSTANDING THAT WE EXIST TO SERVE THOSE AMONG US- EDUCATION: OUR BELIEF THAT KNOWLEDGE FOSTERS EXCELLENCE
About
IN 2018, OLEAN GENERAL HOSPITAL (OGH) DISCHARGED APPROXIMATELY 8,500 PATIENTS AND PROVIDED SERVICES TO APPROXIMATELY 300,000 OUTPATIENT VISITORS.THE OGH CAMPUS IN OLEAN, NY INCLUDES 186 PATIENT ROOMS, TOGETHER WITH COMPREHENSIVE PATIENT, ADMINISTRATIVE AND PHYSICIAN SERVICES AND ACCOMMODATIONS TO MEET THE DIAGNOSTIC, TREATMENT, ADMINISTRATIVE AND EDUCATIONAL NEEDS OF ITS PATIENTS AND MEDICAL STAFF. THE BRMC CAMPUS INCLUDES 89 PATIENT ROOMS AND 95 SKILLED NURSING BEDS. OGH OFFERS PATIENTS AND THEIR FAMILIES A FULL RANGE OF DIAGNOSTIC AND MEDICAL SERVICES, AS WELL AS MANY SPECIALTY SERVICES. A WIDE ARRAY OF MULTI-SPECIALTY PHYSICIANS AND CLINICIANS OFFER SERVICES RANGING FROM CANCER, CARDIAC AND VASCULAR CARE, OB/GYN, GENERAL SURGERY, UROLOGY, WOMEN'S HEALTH, INTERNAL MEDICINE, PEDIATRICS, SLEEP MEDICINE, AND PSYCHIATRIC CARE.HIGHLIGHTED BELOW ARE SOME OF THE INITIATIVES THAT WERE REALIZED IN 2018 AT OGH.PROGRAM SERVICE ACCOMPLISHMENTS-PROVIDER RECRUITMENT IS CRITICAL TO OFFER EXISTING AND CERTAINLY EXPANDED SERVICES AT A HEALTH SYSTEM. DURING 2018, OLEAN GENERAL HOSPITAL WAS SUCCESSFUL IN RECRUITING AND PROGRAM DEVELOPMENT IN THE FOLLOWING AREAS:PRIMARY CARE- BOTH PHYSICIAN AND PHYSICIAN EXTENDERS (6 IN TOTAL) WERE SUCCESSFULLY RECRUITED AT BOTH THE OLEAN AND BRADFORD HOSPITAL CAMPUSES. IN ADDITION, PRIMARY CARE PHYSICIANS AND EXTENDERS WERE ALSO ADDED IN THE RELATED PC'S AFFILIATED WITH THE SYSTEM.ORTHOPEDICS-DURING THE YEAR A WELL-TRAINED ORTHOPOD WAS RECRUITED TO THE BRADFORD CAMPUS AND HAS BEGUN TO FULLY DEVELOP NEEDED SERVICES IN THE COMMUNITY. IN ADDITION A SPINE/ORTHO PHYSICIAN WAS RECRUITED THAT HAS BOTH NY AND PA LICENSES AND IS PRACTICING IN BOTH.GENERAL SURGERY-A NEW GENERAL SURGEON WAS SUCCESSFULLY RECRUITED TO THE OLEAN CAMPUS DURING THE YEAR. PAIN MANAGEMENT-TO ROUND OUT THE MULTI-CAMPUS PAIN MANAGEMENT PROGRAM, A NP WAS HIRED TO ASSIST IN THE BUSY PRACTICE.CARDIOLOGY-A MUCH NEEDED CARDIOLOGIST WAS HIRED IN LATE 2018 FILLING A VACANCY THAT HAS EXISTED FOR SOME TIME.2018 FINANCIAL PERFORMANCE-OLEAN GENERAL HOSPITAL (OGH) HAD AN OPERATING LOSS OF ($1.973M) IN 2018 WHICH WAS AN IMPROVEMENT FROM THE LOSS IN 2017 OF ($4.2M). THE LOWER OPERATING LOSS WAS THE RESULTS OF SEVERAL FACTORS INCLUDING:- IMPROVED NET PATIENT REVENUE OVER THE PRIOR PERIOD OF $6.8M.- HIGHER BAD DEBTS THAN THE PRIOR YEAR OF ($1.1M).- EXPENSE GROWTH OF $3.754M, LED BY PHYSICIAN CONTRACT COSTS.- EFFICIENCIES GAINED FROM THE JANUARY 12, 2018 MERGER OF BRADFORD REGIONAL MEDICAL CENTER (BRMC) INTO OGH. ONCE FULLY IMPLEMENTED IN 2019, THE MERGER PLAN WILL RESULT IN ANNUAL FINANCIAL IMPROVEMENT TO THE SYSTEM OF IN EXCESS OF $2.5M.2018 QUALITY MATTERS-NUMEROUS QUALITY IMPROVEMENT INITIATIVES SHOWED POSITIVE RESULTS IN 2018 INCLUDING THE FOLLOWING:- STROKE CARE- DEVELOPED PROCESS TO EXPEDITE CARE FOR PATIENTS ARRIVING VIA EMS AND MORE TIMELY PROCESS FOR BLOOD DRAW, SPEEDING UP THE EVALUATION PROCESS FOR POSSIBLE STROKE PATIENTS.- NO PASS ZONE- EDUCATED THE ENTIRE SYSTEMS' WORKFORCE REGARDING A PROGRAM WHEREBY ALL EMPLOYEES ARE OBLIGATED TO STOP AND SEE IF THEY CAN HELP WHEN A PATIENT CALL-BELL IS SOUNDED. OF COURSE THE EMPLOYEES ARE ONLY ASKED TO ASSIST WHERE THEY HAVE THE EXPERTISE- OR TO GET SOMEONE WHO CAN HELP.- COMMIT TO SIT- THIS PHYSICIAN BASED PROGRAM WAS AN EFFORT TO GET CARE GIVERS TO SIT NEXT TO A PATIENT TO EVALUATE THE PATIENT, VERSUS THE MUCH MORE RUSHED APPROACH A QUICK "DRIVE BY" APPEARS. WE ASK THE CARE GIVERS TO "COMMIT TO SIT" NEXT TO THE PATIENT AND DISCUSS THEIR ISSUES.- OBSERVATION PATIENT MANAGEMENT- STREAM-LINED THE PROCESS FOR PATIENT CARE WHEN DESIGNATED AS AN OBSERVATION PATIENT. THESE PATIENTS REQUIRE EXPEDITED EVALUATION AND DECISION MAKING TO RULE THEM AS INPATIENTS OR DISCHARGED TO HOME.2018 INFORMATION TECHNOLOGY MATTERS-- OGH SUCCESSFULLY IMPLEMENTED PHYSICIAN DOCUMENTATION SOFTWARE IN ITS BEHAVIORAL HEALTH UNIT AND OPERATING ROOMS. ELECTRONIC PHYSICIAN DOCUMENTATION SYSTEMS HELP STANDARDIZE PHYSICIAN DOCUMENTATION TO ENSURE REQUIRED DATA ELEMENTS ARE CAPTURED AND PATIENT CARE IS DELIVERED IN ACCORDANCE WITH EVIDENCE BASED PRACTICE. ALSO, SINCE DATA IS ENTERED AS DISCRETE ELEMENTS, IT ALLOWS FOR IMPROVED QUALITY REPORTING AND MONITORING. FINALLY, ELECTRONIC PHYSICIAN DOCUMENTATION ELIMINATES THE POTENTIAL FOR TRANSCRIPTION ERRORS. - OGH SUCCESSFULLY IMPLEMENTED AN ELECTRONIC TRANSFUSION ADMINISTRATION RECORD (TAR). THE TAR, WHICH IS ACCESSIBLE TO BOTH NURSES AND BLOOD BANK PERSONNEL, IS AN ELECTRONIC METHOD FOR DOCUMENTING PATIENT VITAL SIGNS AND TRANSFUSION REACTIONS BEFORE, DURING, AND AFTER BLOOD TRANSFUSIONS. THE SYSTEM HELPS ENSURE IMPORTANT SAFETY CHECKS ARE COMPLETED. STAFF USES BAR CODE READERS TO SCAN AND MATCH PATIENTS WITH BLOOD PRODUCTS TO VERIFY THE RIGHT PATIENT, BLOOD PRODUCT, AND TRANSFUSION TIME, AS WELL AS DONOR BLOOD TYPE COMPATIBILITY AND BLOOD PRODUCT EXPIRATION DATES.- OGH CONTINUED TO ENHANCE ITS CYBERSECURITY BY IMPLEMENTING ENTERPRISE EMAIL PROTECTION FROM PROOFPOINT. PROOFPOINT EMAIL SECURITY SOLUTION PROVIDES ENHANCED PROTECTION FROM SPAM/PHISHING MESSAGES AND EMAIL VIRUS PROTECTION. - OGH AND BRMC IMPLEMENTED THE LAWSON SOFTWARE PLATFORM USED AT ITS PARENT COMPANY KALEIDA HEALTH. THIS SOFTWARE IS USED BY THE FINANCE, MATERIALS MANAGEMENT, AND HUMAN RESOURCES DEPARTMENTS. STANDARDIZING TO COMMON IT PLATFORMS HAS ENABLED KALEIDA AND ITS AFFILIATES TO IMPLEMENT SHARED SERVICE ARRANGEMENTS IN THESE DEPARTMENTS RESULTING IN SIGNIFICANT OPERATING SAVINGS.
Interesting data from their 2020 990 filing
According to the filing, the non-profit's mission is “The mission of olean general hospital is to provide excellent care in response to the health care needs of the olean, ny and bradford, pa communities. in support of this mission, olean general hospital is committed to the following:- compassion: our sympathetic awareness of each person's needs- integrity: our dedication to honesty- innovation: our pursuit of creativity- respect: our commitment to treat everyone with dignity- community: our understanding that we exist to serve those among us- education: our belief that knowledge fosters excellence”.
When referring to its actions, they were described as: “The mission of olean general hospital to provide excellent care in response to the health care needs of the olean, ny and bradford, pa communities. in support of this mission, olean general hospital is committed to the following:- compassion: our sympathetic awareness of each person's needs- integrity: our dedication to honesty- innovation: our pursuit of creativity- respect: our commitment to treat everyone with dignity- community: our understanding that we exist to serve those among us- education: our belief that knowledge fosters excellence”.
- According to the law, the state of operation reported by the non-profit is NY.
- As per the filing, the address of the non-profit for 2020 is 515 MAIN STREET, OLEAN, NY, 14760.
- According to their form, the non-profit as of 2020 has a total of 0 employees.
- Is not a private foundation.
- Expenses are greater than $1,000,000.
- Revenue is greater than $1,000,000.
- Revenue less expenses is -$1,972,884.
- The organization has 12 independent voting members.
- The organization was formed in 1898.
- The organization pays $95,500,020 in salary, compensation, and benefits to its employees.
- The organization pays $0 in fundraising expenses.
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