Nj 2 1 1 Partnership
Nj 2 1 1 Partnership
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More about this organization
Mission
NJ 2-1-1's mission is to make the critical connection between individuals and families seeking health and/or human services and the organizations best able to meet their needs. We offer both confidential telephone support to people in crisis and personalized information and referrals to those needing assistance or wishing to contribute to their community.
About
NJ 2-1-1'S MISSION IS TO MAKE THE CRITICAL CONNECTION BETWEEN INDIVIDUALS AND FAMILIES SEEKING HEALTH AND/OR HUMAN SERVICES AND THE EXISTING RESOURCES THAT ARE BEST ABLE TO MEET THEIR NEEDS. WE ARE PROUD OF THE NATIONALLY ACCREDITED INFORMATION AND REFERRAL SYSTEM THAT NJ 2-1-1 PROVIDES TO RESIDENTS OF NEW JERSEY. OUR SERVICES ARE FREE, CONFIDENTIAL, MULTI-LINGUAL AND EASILY ACCESSED 24 HOURS A DAY, EVERY DAY OF THE YEAR BY PHONE (2-1-1), BY TEXT (TEXT ZIP CODE TO 898-211) AND CHAT (AT WWW.NJ211.ORG).IN 2018, WE HELPED OVER 561,000 PEOPLE FIND PROGRAMS AND SERVICES THAT OFFERED THE HELP THEY NEEDED. OVER 190,000 RECEIVED LIVE ASSISTANCE, WHILE MORE THAN 434,000 CONTACTS WERE WEB BASED, WHERE PEOPLE WERE ABLE TO SEARCH OUR RESOURCE DATABASE AS WELL AS ACCESS HUNDREDS OF INFORMATIVE PAGES THAT PROVIDE ESSENTIAL DETAILS AND DOCUMENTS RELATED TO PROGRAMS THAT CAN ASSIST THEM. PEOPLE REACH OUT TO NJ 2-1-1 FOR HELP WITH LIFE'S MOST BASIC NEEDS, SUCH AS FOOD, SHELTER, AFFORDABLE HOUSING, UTILITY ASSISTANCE AND HEALTH CARE. REQUESTS FOR HELP COME FROM ALL 21 COUNTIES AND THE FACTS COLLECTED AS A RESULT OF THOSE INQUIRIES MAKE NJ 2-1-1 AN ESSENTIAL TOOL FOR PROVIDING REAL-TIME DATA AND TREND INFORMATION - ALERTING LOCAL COMMUNITIES AND PROVIDERS OF SERVICE TO EMERGING NEEDS AND MAKING IT POSSIBLE FOR RESOURCES TO BE DIRECTED TO WHERE THEY WILL DO THE MOST GOOD. THIS YEAR NJ 2-1-1 BEGAN SHARING OUR DATA ON WWW.211COUNTS.ORG , A REAL-TIME ELECTRONIC DASHBOARD THAT DISPLAYS CONTACTS BY NEED AND GEOGRAPHICAL LOCATION. IN 2018, NJ 2-1-1 ELEVATED THEIR DISASTER PREPAREDNESS SYSTEM WITH THE ADDITION OF A BUILDING GENERATOR AND THE LAUNCH OF AN AUTOMATED TEXT PLATFORM DESIGNED TO HELP ALL NEW JERSEY RESIDENTS STAY INFORMED AND BE PREPARED FOR THE NEXT DISASTER. OUR RESOURCE DATABASE INCLUDES OVER 3,000 AGENCIES PROVIDING MORE THAN 10,000 PROGRAMS AND SERVICES. THIS DATABASE EQUIPS OUR EXPERTLY TRAINED CALL SPECIALISTS AND WEBSITE TEAM TO ANALYZE WHAT SERVICES ARE NEEDED AND CONNECT PEOPLE QUICKLY AND EFFECTIVELY TO THE HELP THEY NEED WHEN THEY NEED IT MOST. AS A RESULT, NJ 2-1-1 SERVES AS THE FRONT DOOR TO SERVICES AND A LIFELINE FOR THOSE WHO SIMPLY DO NOT KNOW WHERE TO TURN IN TIMES OF CRISIS AND CONFUSION. IN 2018, OVER 90% OF OUR ANNUAL REVENUES WENT DIRECTLY TO PROVIDING INFORMATION AND REFERRAL SERVICES, WITH 10% USED TO SUPPORT ADMINISTRATIVE COSTS.
